Submissions to the Access to Information Review Task Force
SYNOPSIS OF RECOMMENDATIONS / PROPOSALS / COMMENTS FROM WRITTEN SUBMISSIONS
SENT TO THE ACCESS TO INFORMATION REVIEW TASK FORCE
5. ACCESS PROCESS
Facilitating Access
... Amendments to the existing legislation should be directed
at facilitating and encouraging access to information and openness in
government, both of which are essential components of a democratic society.
Canadian Historical Association
Amend the ATI Act to read, "Allow on-line public
access to every piece of information except for federal cabinet documents,
information relating to such areas as national security, advice to government,
trade secrets and police investigations."
Simon Sunatori
We wholeheartedly endorse the proposal for a legislative
amendment which requires the routine release of basic government information
including a description of government organizations, activities, programs,
as well as information which will assist the public in exercising their
rights and obligations and understanding those of government and suggests
that these principles be extended to include other records that can be
routinely disclosed or actively disseminated in the absence of formal
access requests.
Ann Cavoukian, Information & Privacy Commissioner,
Ontario
Crown copyright should be reviewed and possibly removed,
to eliminate any impediments to redistribution of information created
by the Crown and obtained through access to information. Encouraging this
redistribution would require the government to publish its information
on a timely and cost efficient basis, due to the potential for competition.
Wider publication of government information would facilitate general access.
Ad IDEM - Advocates In Defence of Expression in the Media
The Canadian government should seek ways to engage their citizenry in
the process of government through the development of new and cohesive
information policies to further engage the Canadian citizenry in the democratic
process. They can do this in many ways such as:
- Making more information available online from government;
- Providing web sites that seek input from people on all manner of government
programs and issues;
- Creating data spaces for previously withheld information, once deemed
accessible under ATIP, to be available both online and off; there would
need to be a time period, perhaps six months, to allow a grace period
of usage by the original requester;
- Developing listservs and discussion groups on important national issues;
- Providing grants to organizations seeking online democratic activities;
- Developing local community projects that embrace all levels of society;
- Develop intelligent search engines;
- Ensure information on web sites is easily attainable, in a form understood
by the citizen and can easily be downloaded;
- Provide tools and hot links;
Thomas B. Riley, Commonwealth Centre for Electronic Governance
Much of the detail about the Export Development Corporation
and the Canadian International Development Agency projects should be readily
available, online, automatically, thereby eliminating the need for citizens
to use the Access to Information Act to inform themselves.
Probe International
The Depository Services Program (DSP) should be strengthened
in order to ensure that all government publications, regardless of format,
are provided through the programme. Enshrining the DSP and its work in
legislation and giving it adequate funding would ensure that it continues
its valuable role in access to information.
Canadian Library Association
The ATI Act should be amended to require all government
institutions to participate fully in the Depository Services Program (DSP),
to ensure that all government publications, regardless of format, are
regularly and consistently made available to the public by being deposited
into the network of libraries across Canada covered by the program.
Open Government Canada
The effect of the ATI Act has been routinely to confront
us with degraded and flawed information and, to us, a cumbersome and in
practice extremely inconvenient remedy.
Robert Bothwell and Patricia McMahon
The government has every reason to be concerned about
the expense of processing access to information requests. One potential
solution is to relax the application of restrictions to government information.
Robert Bothwell and Patricia McMahon
We ask the Task Force to take note of the continuing impasse
over the census, and that it urge the Government to follow the recommendations
of the Expert Panel. In our view, the census question is one of the most
crucial access-to-information issues facing us at this time. Given Mr.
Tobin's promise that the issue would be raised in conjunction with the
review of the Access to Information Act, we urge the Task Force to address
ways in which access to census for purposes of historical and ancestral
research might be facilitated.
Canadian Historical Association
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Role and Status of ATIP Co-ordinators
The ATI Act should be amended to clearly define the role,
responsibilities and legal duties of access to information co-ordinators
to ensure that co-ordinators have a clear mandate, powers and discretion
to release records as required by the law.
Open Government Canada
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Identity of Requesters
Access requests should be entirely confidential.
Kirsti Nilsen & Margaret Ann Wilkinson
Everything but the identity of individual requesters should
be an entirely open process.
Ken Huband
The current prohibition in the ATI Act on disclosure of
the identity of a requester without the consent of the requester should
be maintained.
Open Government Canada
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Formal Requests under the Act including "Frivolous
and Vexatious" Requests
We are of the view that in most instances, a modest request
fee alone should be sufficient to deter frivolous or vexatious requesters.
To the extent that limits are necessary, they should be exercised with
extreme caution and only as a last resort.
Ann Cavoukian, Information & Privacy Commissioner,
Ontario
Neither the making of repeated requests, nor the uses
to which requested information is being put, should be relevant under
the Act.
Kirsti Nilsen & Margaret Ann Wilkinson
We strenuously oppose any efforts to impose limits on
access to information based on a categorical approach. The Act should
not include numerical restrictions for the number of applications and
individual or organization may make.
Robert Bothwell & Patricia McMahon
Criteria are necessary but must be crafted with great
care so as not to thwart the right of access.
Ken Huband
A reasonable and sensible fee schedule could deal with
most of the concerns over excessive costs. To deal with extreme cases,
institutions could be given the ability to refuse a request on the basis
that it is trivial, frivolous, vexatious or made in bad faith or because
responding would cause an undue disruption of governmental operations.
Ken Huband
I don't think a statutory limit on the number of requests
is the way to solve this problem. A better way would be to give the Co-ordinator
some formal ability to manage multiple requests from the same person by
being able to schedule them according to the requester's priority, taking
into account the total request load at the time.
Ken Huband
The federal government should not, in any way, amend the
ATI Act or change the access to information system to give the government
the right to deny access based on an opinion that the request is frivolous
or abusive.
Open Government Canada
The federal government should not, in any way, amend the
ATI Act or change the access to information system to limit the number
of requests per person or entity in a specified period of time.
Open Government Canada
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Fees and Fee Waiver
In Ontario the IPC has recommended that the government
eliminate appeal fees, eliminate fees for personal information requests
and restore two hours of free search time. We strongly urge the Task Force
to take the effect of the fee increases in Ontario as a clear warning
not to embark down this path.
Ann Cavoukian, Information & Privacy Commissioner,
Ontario
We submit that entrenching fee waiver criteria in the
Act would provide consistency and guidance to both requesters and government
institutions.
Ann Cavoukian, Information & Privacy Commissioner,
Ontario
The costs of making an access to information application
remain affordable so as not to be a barrier to access.
National Council of Women of Canada
The power to waive costs should be required to be uniformly
applied, under given circumstances to be established by regulation, and
monitored by the Information Commissioner.
Kirsti Nilsen & Margaret Ann Wilkinson
Document copying costs should be required to be reasonable
in terms of the market copying costs in the geographic environment of
the applicant.
Kirsti Nilsen & Margaret Ann Wilkinson
The current schedule of fees seems to be reasonable.
Canadian Library Association
... Service fees be maintained at existing levels.
Canadian Historical Association
The cost of obtaining information under the ATIA needs
to remain within the financial grasp of the ordinary citizen.
Canadian Library Association
Those who ask for a million pages can presumably afford
to pay for the mountain of xerox they create.
Robert Bothwell & Patricia McMahon
The current five-hour limit is an arbitrary one, one that
does not serve the purpose of the Act. Depending on the size of the collection
under review, five hours may or may not be enough time.
Robert Bothwell & Patricia McMahon
I don't think the exercise of distinguishing categories
of a requester based on intent is a productive one. If there is concern
about "subsidizing" commercial requesters for example, a revised
and sensible fee structure can take care of the costs of many such requests.
Ken Huband
I think the existing fee structure reflects a desire on
Parliament's part to facilitate the right of access. For that reason,
factors such as the nature of the request, the purpose of the request,
the speed with which it is required, the time frame for processing the
request should not affect the fees. The volume of information sought may
result in higher reproduction fees which are currently subject to fees.
Ken Huband
The existing Act's method of assessing the costs associated
with "machine readable records" is totally out of date and should
be scrapped. It may be more sensible to drop any reference to fees related
to computerized information since this information can be created at virtually
no cost to the institution.
Ken Huband
Because fee changes can have a significant impact on the
use of the law, they should only be made based on solid evidence about
the likely effect of proposed changes.
Open Government Canada
Given that it is an unnecessary and unjustifiable barrier
to access to information, and that processing the payment of the current
$5 application fee results in administrative costs for the federal government
that exceed the application fee, the application fee should be eliminated.
Open Government Canada
The 5 hours of search time included with each access request
for no extra charge should be increased to 10 hours given that the lack
of an efficient information management system in many departments currently
causes excessive search time, and the current $10 per hour search and
preparation fee should not be increased.
Open Government Canada
No requester should be required to pay a fee simply to
view records.
Open Government Canada
Copying fees should be standardized across the federal
government and strictly limited to reflect the fact that the public already
pays for the creation and maintenance of all government information, and
should never exceed market rates.
Open Government Canada
The criteria for waiving fees should be expanded to include
a consideration of whether the payment will cause financial hardship for
the requester, as in Ontario.
Open Government Canada
The federal government should allow unrestricted copying
or other means of reproduction of government information without payment
of a copyright fee.
Open Government Canada
There should be no fees for access, and reproduction costs
should be minimized. ... fees are simply a disincentive for citizens to
obtain access, which is contrary to the philosophy of the Act. If there
is a concern that free access would inundate government departments with
requests, this could be phased in so that patterns of requests could be
discerned and accommodated more efficiently. If many applications come
for a particular kind of information, consideration should be given to
standardizing responses, or making them electronic.
Ad IDEM - Advocates In Defence of Expression in the Media
[The CJFE] asks that the federal government demonstrate
that a new fee policy, were it to come into being, not only justify changes
to that policy but that it will not affect citizens' right to information
and will maintain transparency, which is a legitimate part of government.
CJFE - Canadian Journalists for Free Expression
We believe the initial fee and the hourly fee for search
and preparation should be dropped completely. The information was created
or compiled at taxpayer expense. For government, keeping the public informed
should be considered as part of the "cost of doing business",
not as an extra cost. Any cost could be viewed as an impediment to participatory
democracy: citizens need basic information in order to understand the
issues and, as a consequence, have the ability to make useful contributions
to dialogue. If charges for photocopying are retained, they should be
in line with commercial rates, which are now considerably lower than $0.20
per page.
Professional Institute of the Public Service of Canada
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Time Limits
The ATI Act should be amended to prohibit extensions of
the response time limits in the law beyond one year without the permission
of the Information Commissioner, and to permit complaints about delays
beyond one year with the permission of the Information Commissioner.
Open Government Canada
... Firm procedures be established to discourage government
departments from lengthy delays in responding to access requests.
Canadian Historical Association
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Penalties
The Access Act should contain a penalty for wrongly refusing
to release information.
Kirsti Nilsen & Margaret Ann Wilkinson
The penalty provisions of the Access Act should apply
to the breach of this provision (s. 5(1)) of the Archives Act).
Kirsti Nilsen & Margaret Ann Wilkinson
At least, by regulation, no fees should be chargeable
where time limits have been exceeded.
Kirsti Nilsen & Margaret Ann Wilkinson
The ATI Act should be amended to prohibit the use of any
of the discretionary exemptions if the response time limits in the law
are exceeded.
Open Government Canada
The ATI Act should be amended to prohibit the charging
of any fees if the response time limits in the law are exceeded.
Open Government Canada
If a civil servant in good faith releases information
that should have, in hindsight, been withheld, that person should be protected
from liability. Deliberately misleading a person seeking access, or obstructing
a requester's access should be an offence. Consideration should be given
to a tax on departments that do not release information on time in accordance
with the Act, and that tax should be payable directly to requesters.
Ad IDEM - Advocates In Defence of Expression in the Media
Public Service managers should be held accountable for
the management of information under their administration in the same way
that they are accountable for financial resources. As an option, a system
of financial penalties might be established for the failure to respond
to an access request within specified time limits, e.g. a sliding scale
with rising penalties for failure to provide the requested information
after more than 30 days, ... more than 6 months, more than one year.
Professional Institute of the Public Service of Canada
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Duty to Create and Retain Records
The Access Act should be made complementary to the Archives
Act.
Kirsti Nilsen & Margaret Ann Wilkinson
As in the U.S., United Kingdom, Australia and New Zealand,
the federal government should amend the ATI Act or enact a separate law
to require a clear, accurate, detailed, meaningful and useable record
be created and routinely disclosed (and preserved for an appropriate period)
of each government institutions' organization, functions, policies, decisions,
procedures and essential transactions to ensure that the details of each
action by the institution are accessible to the public.
Open Government Canada
The federal government should amend all laws that concern
government information management to include an anti-avoidance measure
that makes it a violation to fail to uphold the spirit and intent of each
law.
Open Government Canada
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Information Management
The author recommends that the Federal Government mandate,
in any amendments to the Access to Information Act, the requirement of
public sector institutions to develop Best Information Practices.
Thomas B. Riley, Commonwealth Centre for Electronic Governance
We would also like to emphasize the non-discretionary
authority of the National Archivist in the National Archives of Canada
Act (1987) to control all disposal and destruction of all government records
in any medium, and to conduct the archival appraisal first before any
such destruction takes place - again of all records in any medium including
the new electronic ones - to determine which records have "archival
and historical" value. This is a vital element of any reformed government
information management regime... . Clearly, a revitalized information
management system must involve a partnership involving Treasury Board,
the Information Commissioner and the National Archives.
Canadian Historical Association
The great problem is electronic data and how it is to
be confronted. Unless solved it could render the Act redundant.
Robert Bothwell & Patricia McMahon
[The Association of Canadian Archivists] urges the Task
Force to recognize the clear linkage between any realistic implementation
of the right of access and the effective management of the information
of Government in all recording media (including especially electronic
records), grounded by control of authorization of all records destruction
by the National Archivist of Canada... [and] ... urges the Task Force
to strengthen the authority (and resources) of the Information Commissioner
and National Archivist in promoting better records management, including
expanded punitive powers and penalties for non-compliance with record-keeping
directives.
Association of Canadian Archivists
Today there is less consistent organization and retention
of paper records and a lack of coherent management for electronic records
which now represent a very significant proportion of all the information
used in government.
Ken Huband
The federal government should establish a clear and comprehensive
information management policy and administrative framework based on effectively
fulfilling the legal requirements of the ATI Act and adhering to the following
key, democratic principles (which could also be added to the ATI Act):
- maintenance of government information as an essential national resource;
- routine disclosure and active dissemination of most government information
to the public; and
- complete and easily accessible assistance to help the public find
and gain access to government information.
Open Government Canada
The federal government should amend the ATI Act to require
all government institutions to maintain a public register listing all
records, including all public opinion surveys, maintained by the institution,
and all records which have been released under the law.
Open Government Canada
The federal government should implement a public Internet
access system for the Co-ordination of Access to Information Requests
System (CAIRS)database so that the public can easily track the subjects
and government institutions about which information has been requested.
Open Government Canada
The federal government should clearly define and assign
responsibility for information management in all government institutions,
and clearly co-ordinate this responsibility with key information management
government institutions (e.g. Office of the Chief Information Officer,
National Archives, Information Commissioner, Privacy Commissioner, Auditor
General, National Library).
Open Government Canada
The federal government should, as it does with finance,
equipment and human resources, regularly audit the information systems
of government institutions.
Open Government Canada
... We agree that proper and effective access to government
information depends on meticulous management and archiving of documents
within government control. As suggested by the Honourable John Reid in
his Remarks to CNA Publishers Forum on Access to Information (November
25, 1999), "If records about particular subjects cannot be readily
located and produced, the right of access is meaningless. ...[mismanagement]
does not only threaten the viability of the right of access, it also threatens
to undermine national archival requirements and the ability to deliver
good government".
We suggest that mismanagement of information may also lead to the release
of confidential information exempt from disclosure under the Act and as
such threatens the integrity of the exemption provisions. Accordingly,
we would encourage any step taken to improve records management and accountability
under the Act.
Association of International Automobile Manufacturers
of Canada and the Canadian Vehicle Manufacturers' Association
Information management systems need to be significantly
improved. A key reason for delay in responding to access requests is the
lack of knowledge of what information exists. Consequently, the time taken
to do the searches to find the information slows the response process.
We support including a requirement in the Act for managers to maintain
an inventory of all information and documents for which they are responsible.
Professional Institute of the Public Service of Canada
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